Company
We are recruiting the future Operations Director for a new five-star hotel scheduled to open in spring 2027 in one of the most beautiful tourist destinations in Alsace.
Conceived as a confidential address dedicated to a demanding clientele, this high-end establishment will offer around twenty rooms and suites, a gourmet restaurant with a contemporary feel, a bar-club area, an exceptional spa, a swimming pool as well as a personalized concierge service.
Led by experienced and ambitious owners, this project aims to become a regional benchmark in luxury hospitality with, in the long term, the ambition to join the largest international independent hotel networks.
The opening represents a rare opportunity to participate in the creation of a house from its first months of existence and to contribute to building its sustainable culture of service.
We are looking for :
Post
Operations Director (M/F) on a permanent contract
Your mission will begin in October 2026 to prepare for the opening of the establishment.
Alongside the owners and the management committee, you will participate in the operational setup of the hotel, the recruitment of teams, the organization of the various services as well as the preparation of procedures guaranteeing an impeccable level of quality from the moment the first customers are welcomed.
After the opening, you will be responsible for the day-to-day management of operations with a strong presence on the ground with the teams and customers.
You will oversee all operational services: accommodation, catering, spa, concierge and general services.
As a local manager, you will support a team of approximately forty to fifty employees by developing a culture of excellence, high standards and kindness.
You will ensure the quality of the customer experience, adherence to company standards, optimization of organizations and good coordination between the different departments.
Support functions (human resources, finance and call center) as well as marketing, communication and social media will be handled by shared teams or specialized partners, allowing you to devote most of your time to operational activities.
Strategic directions and development decisions will be defined jointly with the owners, within the framework of a collaborative operation.
Profile
You have a proven track record of solid management experience in the high-end hotel industry, ideally acquired in five-star establishments or hotels renowned for their quality of service.
Experience in opening a hotel would be a real asset.
You are first and foremost a field manager. Visible, accessible and involved, you enjoy supporting your teams on a daily basis and intervening where your presence brings real added value.
You know how to unite demanding employees around an ambitious project while maintaining great humility in your management.
Your organizational skills, adaptability, and interpersonal intelligence allow you to thrive in an environment where the owners are heavily involved in the life of the establishment.
You appreciate agile organizations, short decision-making processes, and teamwork in service of a common goal: to deliver an exceptional customer experience.
Fluency in English is essential. A third language would be an asset.
Conditions:
- Position to be filled at the beginning of October 2026 in order to prepare for the opening of the establishment planned for spring 2027.
- Permanent contract, managerial status, fixed rate
- Attractive remuneration depending on profile and experience.
- Accommodation available.
This position is for a professional passionate about luxury hospitality, wishing to experience a rare entrepreneurial adventure by participating in the birth of a new benchmark address.
All applications are treated with complete confidentiality. References will be carefully checked.
Please send a complete application (CV, cover letter, photo and references) to:
75008 Paris